Empowering you with independent support
At Uphold Advocacy, we understand that navigating through complex systems such as healthcare, education and legal processes can be overwhelming.
Our mission is to ensure that individuals across Herefordshire have access to high-quality, independent advocacy services. Whether you're seeking guidance on Special Educational Needs (SEN) support, need assistance with complaints, or require statutory advocacy, we are here to help. In this blog post, we will provide an overview of the various advocacy services we offer and how they can support you.
What is Advocacy and Why is It Important?
Advocacy is the act of supporting someone in making their voice heard and ensuring their rights are upheld. Independent advocacy is essential when individuals face challenges in accessing services or making decisions that affect their lives. At Uphold Advocacy, we provide a range of advocacy services in Herefordshire that empower individuals to take control of their circumstances and navigate complex systems with confidence.
Whether you need support in dealing with health issues, educational needs, or making complaints, our experienced advocates are here to offer the right guidance, ensuring your voice is heard and your choices are respected.
Statutory Advocacy Services
Statutory advocacy is often required in legal or statutory settings, where individuals may need support to access their rights and entitlements. In Herefordshire, our statutory advocacy services cover a variety of legal frameworks, including the Care Act 2014 and the Children and Families Act 2014.
We assist individuals in understanding their rights and options, whether it’s securing necessary healthcare services, accessing social care, or addressing matters related to mental health. Our statutory advocates ensure that individuals are fully informed and supported throughout their journey, especially when navigating bureaucratic processes or making decisions about their future.
SEN (Special Educational Needs) Support
Special Educational Needs (SEN) support is critical for families and individuals who require assistance in ensuring that children and young people with disabilities or learning difficulties receive the education and services they deserve. Our SEN advocates work closely with families, schools, and local authorities to ensure that education plans (such as EHCPs – Education, Health, and Care Plans) are properly implemented and that children receive the appropriate support they need.
We can help you understand the process of securing SEN support, challenge decisions made by local authorities, and ensure that your child’s educational needs are met. Uphold Advocacy is dedicated to ensuring every child in Herefordshire has the opportunity to thrive in an environment tailored to their needs.
For more detailed information on our SEN services, visit our Special Educational Needs Support page.
Lay Advocacy
Sometimes, individuals may not have the expertise to advocate for themselves, but they still need someone to speak on their behalf. Lay advocacy is designed for individuals who need assistance with advocacy but are not necessarily involved in statutory services. Lay advocates help with a wide range of issues, such as housing, social services, and other personal matters.
At Uphold Advocacy, our lay advocates ensure that individuals have the support they need to engage with service providers, housing authorities, or other organizations. Lay advocacy is often useful in situations where individuals may not know where to start or how to make their case effectively.
Complaints Advocacy
Filing a complaint can be a daunting task, especially when it involves complex systems like healthcare services, social care, or local authorities. Our complaints advocacy services are designed to help individuals in Herefordshire navigate the complaints process effectively.
Whether you are dissatisfied with the care or services you’ve received, or you feel that your rights have been overlooked, our advocates will help you express your concerns in a clear and structured way. We will guide you through the process, ensure that you understand your options, and offer support in resolving the issue.
Visit our Complaints Advocacy page for more information about how we can assist you with your complaint.
Instructed Advocacy
Instructed advocacy is a service where individuals make decisions about their advocacy and provide clear instructions on the type of support they need. This type of advocacy gives individuals more control over the process, allowing them to outline their goals and objectives for the advocacy service.
Our team at Uphold Advocacy respects your wishes and ensures that your instructions are followed. We work closely with you to make sure your voice is heard, whether it’s for legal matters, healthcare decisions, or social care services. We empower individuals to take the lead in their advocacy journey, providing the support they need every step of the way.
Non-Statutory Advocacy
Non-statutory advocacy covers situations where individuals do not require legal or statutory intervention but still need independent support. This includes assistance with decision-making, accessing services, or resolving issues where formal processes are not involved.
Our non-statutory advocates are here to help individuals in Herefordshire who need assistance navigating the everyday challenges of life. From understanding personal finances to dealing with housing issues, we offer practical, supportive, and independent advocacy tailored to your specific needs.
Get the Advocacy Support You Need
Uphold Advocacy is committed to providing independent, professional, and empathetic advocacy services across Herefordshire. We understand the importance of ensuring your voice is heard, whether you need statutory support, SEN assistance, or help with complaints.
To discuss the support you need or to make a referral, please call us on 01432 345 748 or visit our contact page. Our team is ready to provide the advocacy you deserve.
